Hospitality Coach

ConferenceIn are an independent company to help mentor you and your colleagues to help identify what’s needed to push to the next step. This will not only have a great impact on your business, but also for staff wishing to progress. We specialise in Hotel and all Food & Beverage venues within the UK, specifically using Rezlynx/Guestline as a PMS system.

So, are you…

  • Wanting more confidence to be inputted in your sales team?

  • Have great staff potential, but need a little assistance?

  • Looking for someone with fresh eyes to look over the business?

What we do, is act as a guest for the day and/or night in order to understand everything from start to finish. We will report back to you with our findings and put plans in place by doing the following, but not limited to…

  • Contacting departments via telephone and in person

  • Insight into upgrades which push your ARR (without breaking the bank)

  • Guest Journey from start to finish)

  • Guest feedback

After completing our initial overview, we will then work alongside you and the management by doing the following:

  • Operations and Internal reviews

  • Restructuring and Repositioning

  • OTA website offerings, updates and more

  • Research new platforms

  • On the job training, coaching and guidance

  • Online presence strategy

  • Support before, during and after

All of these will be completed over the course of the contract we put in place. We discuss this prior to agreement.

MARKETING

Marketing Strategy

Email Marketing

Brand Positioning

Data Management

Online Management

OTA overhaul

Gift Voucher Platforms

from £40ph

1) We can discuss an hourly rate, plus how many hours are needed to help with the project needed at your venue. The first half an hour is free, which we discuss what areas need help and how we can work together.

2) If you have a set budget, we can discuss what can be done for that amount. ConferenceIn wants you to succeed, so we always want to work with you, whatever the budget.

3) Retainer. If you wish to hire the consultant for a specific amount of hours after the timeframe is completed, you can do. Whether this is over the phone or in person, you decide.

SALES & BUSINESS DEVELOPMENT

Sales Strategy

Commercial Reviews

Customer Journey Reviews

Event Handling

Recruitment